Lupit
Support

We're here to help.

Answers to the most common Lupit questions. Can't find what you need? Email us — a real human will reply.

How do I create an account?
Open the app, tap Get started, choose an email and password, and you're in. You can update your display name, avatar and location any time from the Profile tab.
How do I list an item?
Tap the + button in the tab bar. Choose one or more listing types (Sell, Rent, Swap, Donate or Wanted), add up to 10 photos and 1 video, set your price and category, and publish.
How do I message a seller?
Open the listing and tap Message. Your conversation lives in the in-app Inbox tab. All messaging stays inside Lupit so you don't have to share personal contact details.
How does distance filtering work?
Turn on use my location in the feed and pick a radius (default 25 km). Lupit only ever reads your location while you're actively using this feature — it's not tracked in the background.
How do I delete my account?
Go to Profile → Delete account. This permanently removes your user, listings, favorites and messages. There is no soft delete — the action is immediate and irreversible. Full details are in the Privacy Policy.
Is Lupit available in Norwegian?
Yes — the entire app is fully translated into Norwegian Bokmål. The app follows your device language automatically.
Do you charge fees?
Listing, browsing, messaging and posting are free. Payments between buyers and sellers happen directly, in person.
Is my data safe?
Yes. Passwords are hashed with bcrypt, data is stored on secure servers, and we never sell your data to advertisers. Read our full Privacy Policy.
I found a bug or something offensive. How do I report it?
Email support.lupit@gmail.com with a short description and, if you can, a screenshot. We take safety reports seriously and respond quickly.

Still need help?

Email us and a real human will reply — usually within 1–2 business days.